PREETIZEN

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Privacy Policy

Privacy Policy

This Privacy Policy describes how PREETIZEN ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.

Information We Collect

  • Personal identification: name, email address, phone number, shipping address
  • Payment information: processed securely through our payment gateway; we do not store card details
  • Order history and preferences
  • Device and browser information collected automatically via cookies
  • WhatsApp conversation data when you interact with our support

How We Use Your Information

  • To process and fulfill your orders
  • To send order updates and shipping notifications via WhatsApp or email
  • To respond to your queries and provide customer support
  • To improve our website, products, and services
  • To send promotional communications (only with your consent)

Data Sharing

We do not sell your personal information. We share data only with trusted third parties necessary to operate our business:

  • Delhivery (shipping and logistics)
  • Payment gateway providers
  • Cloud hosting and infrastructure services

Data Security

We implement reasonable security measures to protect your personal data, including encryption of data in transit and secure storage practices. However, no method of transmission over the internet is completely secure.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us via WhatsApp or email. We will respond to such requests within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any privacy-related queries, please reach out to us on WhatsApp or email us at support@preetizen.com.